Complaint management

Your feedback is important to us!

We attach great importance to our customer satisfaction. If you are not satisfied with one of our products or discover a defect, please do not hesitate to contact us using the form below. Our complaints team will get back to you promptly with a solution. We want to ensure that you always have the best possible experience with our products.

In cases of accidents or safety-related issues related to our products, we ask that you notify us immediately so we can respond quickly and appropriately. The safety of the user is our top priority when it comes to tools.

Thank you for your trust and your help in continuously improving our products and services.

If you did not purchase your Wera tool here in the Tool Rebel Shop, please contact Wera Support directly.